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Cancellation Policy

At Gaurastra, we strive to provide the best service possible. If you need to cancel an order, please review our cancellation policy below.

1. Order Cancellation Before Shipment

  • You may cancel your order within 3 hours of placing it, provided it has not been shipped.
  • To cancel, contact our support team at 📞 +91 9522474600 | 💬 WhatsApp.

2. Cancellation After Shipment

  • Once an order is shipped, it cannot be canceled.
  • If you no longer need the item, you may request a return as per our refund policy.

3. Custom or Personalized Orders

Custom-made or personalized items cannot be canceled after processing has started.

4. Subscription Cancellations (If applicable)

Subscription services can be canceled at any time; however, refunds will not be issued for the current billing period.

5. Refund Process for Canceled Orders

  • If your cancellation is approved, a refund will be credited within 5 - 6 business days.
  • Refunds will be credited to the original payment method.

Note: There is no exchange — only refunds are processed.

6. Changes to Cancellation Policy

We reserve the right to modify or update this policy at any time without prior notice.

For further assistance, please contact us at:

📞 +91 9522474600 | 💬 WhatsApp